Terms of Use
These terms govern your use of Sybilla Travel. By creating an account and using the service, you enter into an agreement with us on the basis set out below.
1.Who we are
Sybilla Travel (the “Service”) is operated by [RAGIONE SOCIALE], with registered office at [INDIRIZZO COMPLETO], VAT number [P.IVA] (“we”, “us”).
You can reach us at [EMAIL DI CONTATTO] for any question concerning these terms or the Service.
2.What the Service does
Sybilla Travel lets you plan trips by building custom maps: you can create projects, add and organise places, attach images and notes, generate itineraries with the help of an AI assistant, share projects with other people and export your maps to KMZ.
The Service is provided as it is available at any given time. We may add, change or remove features to improve the product, fix problems or comply with the law. Where a change materially reduces what the Service offers you, we will give you notice as described in section 10.
3.Your account
You sign in with a Google account. You are responsible for keeping access to that account secure, and for everything done through your Sybilla Travel account.
You must be at least 14 years old to use the Service. If you are under 18, you may use it only with the involvement of a parent or guardian.
The Service is currently offered on an invitation basis. Creating an account does not by itself guarantee access: an administrator may need to enable it before you can start using the Service.
4.Your content
Everything you put into the Service — projects, places, notes, images, itineraries — remains yours. We do not claim ownership of it.
To run the Service we need a limited permission: you grant us a non-exclusive licence to host, store, copy, transmit and display your content, strictly for the purpose of providing the Service to you and to the people you choose to share a project with. This licence exists only so that the Service can technically function, it carries no right to exploit your content for other purposes, and it ends when you delete the content or your account.
You are responsible for what you upload. You confirm that you have the right to use the content you add, including any image, and that it does not infringe anyone else's rights.
5.Acceptable use
While using the Service you agree not to:
- break the law, or use the Service to help someone else do so;
- upload content that infringes intellectual property, privacy or other rights of others;
- upload malicious code, or attempt to gain unauthorised access to the Service, to other users' data or to the systems that run it;
- interfere with the normal operation of the Service, for example through automated requests that place a disproportionate load on it;
- resell or redistribute the Service, or use it to build a competing product;
- circumvent usage limits, credits or quotas attached to your plan.
6.The AI assistant
The Service includes an assistant that generates itineraries, suggestions and descriptive text. To do so, the content of your request is sent to a third-party language model provider, as described in our Privacy Policy.
Generated content is not verified. Opening hours, prices, travel times, accessibility and the very existence of a place may be inaccurate or out of date. Always confirm anything that matters — especially bookings, safety and border or health requirements — with an official source before you rely on it.
Use of the assistant consumes credits according to your plan. Credits have no monetary value, cannot be exchanged for money and are not transferable between accounts.
7.Plans and credits
The Service is offered through plans that determine your limits, such as the number of projects and the credits available each month. The plan in force for your account, its renewal date and its limits are shown in your profile.
Unless stated otherwise, unused monthly credits do not carry over to the following period. Where a plan is paid, the applicable price, billing cycle and refund conditions are those shown at the time of purchase.
8.Sharing projects
You can share a project with other people, as viewer or as editor, including through a link. Anyone holding a share link can open the project with the permissions attached to it, so treat those links as confidential and revoke them when they are no longer needed.
When you share a project you remain responsible for the content it contains, including any personal data of third parties you may have added to it.
9.Availability, liability and warranties
We work to keep the Service available and reliable, but we do not guarantee that it will be uninterrupted or error-free. Maintenance, failures of third-party providers and causes beyond our reasonable control may make it temporarily unavailable.
Keep your own copies. The Service is not a backup system. Export the projects that matter to you — for example to KMZ — and do not rely on the Service as the only place where your travel plans exist.
To the fullest extent permitted by law, the Service is provided “as is” and we exclude implied warranties of fitness for a particular purpose. Nothing in these terms limits our liability for fraud, for death or personal injury caused by our negligence, or for any other liability that cannot be limited under Italian law. If you are a consumer, your mandatory statutory rights are unaffected by these terms.
Where our liability can lawfully be limited, it is limited to the amounts you paid us for the Service in the twelve months preceding the event giving rise to the claim.
10.Changes to these terms
We may update these terms — for instance when features change or the law requires it. Every version carries its own date and stays available at a permanent address, so you can always check which text you accepted.
When a change is material, we will ask you to accept the new version the next time you use the Service, and we will give you at least 30 days' notice by email before it takes effect. If you do not accept the new version, you can no longer use the Service: you may export your data and close your account, as described in section 11.
Editorial corrections that do not change your rights or obligations take effect when published, without a new acceptance.
11.Ending the agreement
You can stop using the Service at any time. Deleting your account removes your projects and the content associated with them, subject to the retention periods described in the Privacy Policy — some records, such as accounting documents, must be kept for a period set by law.
We may suspend or close an account that seriously or repeatedly breaches these terms, or where we are required to do so by law. Except where an immediate measure is necessary, we will tell you why and give you a chance to respond.
12.Governing law
These terms are governed by Italian law. If you are a consumer, you keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings before the courts of your place of residence. If you are not acting as a consumer, the courts of [FORO COMPETENTE] have exclusive jurisdiction.